| |
Macmillan will: |
The group will:
|
| Point of contact
|
- Appoint a member of staff
(the staff appointee) to liaise with a named member of the (the group
appointee) on a regular basis
- Update the group appointee
if the staff appointee changes
|
- Appoint a member of the group
(the group appointee) to liaise with the staff appointee on a regular
basis
- Update the staff appointee
if the group appointee changes
|
| Name and reputation
|
- Allow the group to use Macmillan’s
name and logo in connection with its activities, so that the group can
benefit from Macmillan’s reputation
|
- Consider and protect Macmillan’s
reputation at all times and avoid any unnecessary risk to Macmillan
- Refer any issues that are
outside the group’s remit to the staff appointee
|
| Respect and appreciation |
- Always treat the group with
the respect, consideration and appreciation
|
- Always treat Macmillan staff
with respect, consideration and appreciation
|
| Event and fundraising
information
|
- Respond promptly when invited
to attend group events, activities and fundraising initiatives
- Keep the group informed of
other Macmillan events, activities or initiatives
|
- Regularly inform the staff
appointee of the group’s planned events, activities and fundraising
initiatives
- Invite the staff appointee
to attend meetings and events
|
| Event and fundraising
preparation
|
- Help the group, wherever
possible, to prepare for major group events, activities and fundraising
initiatives
- Provide advice and help regarding
legal aspects, data protection, insurance, health and safety, and risk
assessments and management
|
- Make sure that all events,
activity and fundraising initiatives comply with legislation and protect
Macmillan’s reputation
- Ask the staff appointee about
any areas they are unsure about, especially regarding legal aspects,
data protection, insurance, health and safety, and risk assessments
and management
|
| Donor care |
- Refer Macmillan supporters
who ask for a local contact to the group wherever possible
- Take action when the group
tells Macmillan about any in memoriam gifts they receive to prevent
any inappropriate mailings to these supporters
|
- Show appreciation when people
give their support and promptly thank donors for their gifts
- Give the staff appointee details
of any in memoriam gifts received
- Comply with data protection
legislation, seeking guidance if necessary
|
| Identity
|
- Encourage and assist the group,
where necessary, to make full use of www.be.macmillan.org.uk
- Assist the group wherever
possible to produce promotional materials for activities and events
|
- Always identify the group
and its activities as being part of Macmillan
- Correctly use Macmillan’s
stationery, templates, materials, name, logo and company and charity
numbers
|
| Publicity
|
- Assist the group, wherever
possible, with publicity for major group activities
|
- Use local media to publicise
the group’s activities
- Refrain from commenting to
the media on other issues – these should be referred to the staff
appointee
|
| Insurance |
- Keep the group regularly informed
about Macmillan’s insurance cover
|
- Comply with the provisions
of Macmillan’s insurance cover, seeking advice on issues the group
is unsure about
- Avoid all uninsurable activities
|
|
Contracting
|
- Review the terms of all
contracts before they are entered into
- Assist the
group wherever possible with queries regarding entering into contracts
|
- Not enter into contracts
in Macmillan’s name without getting approval from the staff
appointee
|
| Finance
|
- Promptly acknowledge any monies
received from the group
- Maintain records so they can
provide the group with information about total amounts raised
- Give advice to the member
of the group dealing with financial matters if they need it
- Review any request for a bank
account
|
- Make sure any funds they raise
are passed to Macmillan as soon as possible
- Ensure that the member of
the group dealing with financial matters has sufficient financial expertise
to do so
- Give that person’s details
to the staff appointee and let the staff appointee know if this changes
- Seek advice on any financial
matters they are unsure about
- Keep records of income and
expenditure in the agreed format, this includes submitting annual audited
accounts where required
- Not open any bank account
without getting agreement from Macmillan
- Follow procedures as to how
to manage any bank account and give authority to the bank to disclose
balances to Macmillan
- Assist Macmillan to review
and audit the group’s activities and financial records
|
| Group membership |
- Reply promptly when people
express interest in the group’s work or becoming members and refer
these enquiries to the group
- Assist the group, wherever
possible, to recruit new members and helpers
- Put forward members of the
group for recognition of their contribution to the group’s activities
using Macmillan award schemes
|
- Handle all enquiries promptly
and courteously
- Welcome all potential new
members, supporters and helpers
- Make every effort to maintain
or increase the size of the group, using their local knowledge and contacts
to recruit new members, supporters and helpers
- Give the name and contact
details of each member of the group to the staff appointee at least
once a year
|
| Meetings and operational
issues |
- Respond promptly to invitations
to attend meetings
- Attend a minimum of one group
meeting a year
- Advise on structure of the
group and how it should run
|
- Let the staff appointee know
about about group meetings and invite him/her to attend
- Provide the staff appointee
with copies of meeting notes
- Keep the staff appointee informed
of operational and structural issues, such as how the group will communicate,
whether it will have officers, how long they will serve, how new members
will be recruited, how meetings will be run and how decisions will be
recorded
|
| Knowledge, experience
and training |
- Share ideas, best practice,
knowledge and experience with the group, and put the group in touch
with appropriate specialists
- Invite the group to any appropriate
local gatherings, rallies or supporter days etc.
- Provide training for the group
in key areas of its activities
|
- Be guided by advice from the
staff appointee and other Macmillan specialists
- Share ideas, best practice,
knowledge and experience with Macmillan staff and other volunteer groups
- Ensure members of the group
who have attended local gatherings, rallies, supporter days and training
events share the knowledge they have gained with the rest of the Group
|
| Policies handbooks
and guides |
- Keep the group informed of
all relevant Macmillan policies and standards
- Provide the group with handbooks
and guides on relevant issues and regularly update these
|
- Comply with all relevant Macmillan
policies and standards
- Read any handbooks and guides,
and any amendments to them, and always act in accordance with them
|
